Refund Policy
Details regarding our 7-day money-back guarantee for subscriptions.
1. Digital Delivery Context
Due to the digital nature of our architectural reports and research dossiers, we implement a straightforward but firm refund policy to protect our intellectual property while ensuring customer satisfaction.
2. The 7-Day Guarantee
We offer a 7-day refund policy for all new subscriptions. If you subscribe to our Quarterly Dossier or Annual Research Access and find that the technical depth of our analysis does not meet your organization's needs, you may request a full refund within 7 days of your initial purchase.
3. Requesting a Refund
To initiate a refund, please send an inquiry through our Contact Us page with the subject line "Refund Request" and include the email address used for your subscription. Our analysts will process the refund to your original method of payment within 3-5 business days.
4. Cancellations
You may cancel your recurring subscription at any time. Cancellations will take effect at the end of your current billing cycle, and you will retain access to received reports. Partial refunds for unused portions of an active billing cycle are not provided after the initial 7-day period.